MultiBank Group Review
CONTENT
MultiBank Group is a trustworthy and highly regulated global financial derivatives provider with several industry awards. It offers commission-free options with narrower spreads and ECN accounts for direct market access. The Broker has a trust score of 99 out of 99.
 | Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
| Broker | MultiBank Group |
| Minimum Deposit | 50 USD |
| Inactivity Fee | 60 USD after 3 months of inactivity |
| Spreads | From 0.0 pips |
| Leverage | 1:500 |
| Fees/Commissions | Spreads from 0.0 pips, commissions from $3 per lot traded on the ECN Account |
| Affiliate Program | Yes |
| Regulation/Licenses | 🇦🇺 ASIC 🇦🇺 AUSTRAC 🇩🇪 BAFIN 🇰🇾 CIMA 🇦🇪 ESCA 🇨🇾 CySEC 🇲🇺 FSC 🇦🇹 FMA 🇸🇬 MAS 🇭🇰 TFG 🇻🇺 VFSC |
| Open an Account |  |
Overview
MultiBank Group, founded in 2005 in California, has grown into one of the world’s largest financial derivatives institutions. Serving over 2 million clients across 100+ countries, the Group boasts a paid-up capital exceeding $322 million and maintains a strong regulatory presence across five continents.
Frequently Asked Questions
How secure is trading with MultiBank Group?
MultiBank Group is one of the most heavily regulated brokers globally, complying with stringent financial standards across five continents. Client funds are held in segregated accounts, and negative balance protection ensures added security for traders of all levels.
What trading instruments does MultiBank offer?
Traders with MultiBank can access over 20,000 instruments, including Forex, Metals, Shares, Indices, Commodities, and Cryptocurrencies. The broker also provides real-time execution, nano-second processing, and zero-commission trading on ECN accounts.
Our Insights
MultiBank Group stands as a reputable, capital-strong, and globally regulated broker offering deep liquidity, high leverage up to 500:1, and fast execution. With a client-first approach and advanced technology, it’s a top-tier choice for both retail and institutional traders.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
MultiBank Group Visual, Video Overview
Explore the MultiBank Group through a dynamic visual and video overview that highlights its key features, services, and market presence. This section offers a clear and engaging snapshot of what sets MultiBank apart in the trading industry.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
MultiBank Group’s Competitive Edge
MultiBank Group sets itself apart through superior financial performance, cutting-edge platforms, lightning-fast execution, and multilingual customer service. With over $6.8 trillion in trading volume in 2023, the broker delivers elite tools and services designed for today’s global traders.
| Advantage | Description |
| Leverage | Up to 500:1 |
| Products | 20,000+ including Forex/Crypto |
| Execution | Instant nano-second no requotes |
| IB Program | High-paying scalable commissions |
Frequently Asked Questions
What makes MultiBank’s execution speed exceptional?
MultiBank uses high-frequency infrastructure enabling nano-second execution. This means zero requotes, no rejections, and seamless trading – even during high market volatility. Traders benefit from reliable order fills and real-time pricing accuracy.
How does MultiBank support its partners and clients?
Through its robust Introducing Brokers (IB) Program, MultiBank offers industry-leading commission and rebate structures. Additionally, clients enjoy 24/7 multilingual support, free VPS, MAM/PAMM solutions, and access to exclusive educational and analytical content.
Our Insights
MultiBank Group excels by integrating regulatory strength with real-time trading technology and world-class support. Whether you’re a beginner or a professional partner, its global infrastructure and superior offerings make it a standout broker in today’s competitive trading environment.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Fees, Spreads, and Commissions
MultiBank Group offers transparent and competitive pricing across its account types. While the Standard and Pro accounts are commission-free, the ECN account delivers ultra-low spreads starting from 0.0 pips with raw pricing and a commission structure for high-volume traders.
| Account Type | Spreads From | Commission | Execution Type |
| Standard | 1.5 pips | None | Instant |
| Pro | 0.8 pips | None | Instant |
| ECN | 0.0 pips | Yes | Instant |
Frequently Asked Questions
Does MultiBank charge a commission on trades?
Commissions depend on the account type. The Standard and Pro accounts offer zero commissions, while the ECN account charges a commission in exchange for raw spreads starting from 0.0 pips, ideal for professional traders seeking tighter pricing.
What are the spreads like at MultiBank Group?
Spreads vary by account. The Standard account offers spreads from 1.5 pips, Pro from 0.8 pips, and ECN from 0.0 pips. All accounts benefit from instant execution and deep liquidity for consistent pricing.
Our Insights
MultiBank Group keeps costs low and flexible, especially for those who want tight spreads without commission (Pro) or raw pricing with institutional-grade execution (ECN). Their pricing structure is transparent, making it easy for traders to plan and control costs.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Which MultiBank Group Account Is Right for You?
MultiBank Group offers three distinct account types, Standard, Pro, and ECN, tailored for beginners to seasoned professionals. Each account is compatible with MT4, MT5, and MultiBank-Plus platforms, and includes 24/7 multilingual support, high leverage up to 500:1, and integrated social trading features.
| Account Type | Open an Account | Min. Deposit | Spreads From |
| Standard | | 50 USD | 1.5 pips |
| Pro | | 1000 USD | 0.8 pips |
| ECN | | 10'000 USD | 0.0 pips |
Frequently Asked Questions
What is the minimum deposit required for MultiBank accounts?
The minimum deposit varies by account type. The Standard account starts at 50 USD, the Pro account requires 1000 USD, and the ECN account starts at 10’000 USD. Each is designed to match different trading styles and experience levels.
Are all accounts available on MT4 and MT5?
Yes. MultiBank Group supports all account types on MT4, MT5, and its proprietary MultiBank-Plus platform. This gives traders access to robust tools and reliable execution, no matter their trading preference or skill level.
Our Insights
MultiBank Group offers a scalable account structure, making it easy for both beginners and experienced traders to choose a platform that fits their goals. With flexible deposits and reliable execution across all accounts, it provides a solid foundation for every trading journey.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Islamic Account
MultiBank Group offers a dedicated Islamic Account designed to align with Shariah principles by removing all swap or interest fees on overnight positions. This swap-free solution allows Muslim traders to access global financial markets while remaining compliant with religious values.
| Feature | Details |
| Interest Charges | None |
| Platforms Supported | MT4 MT5 MultiBank-Plus |
| Available To | Muslim Traders Only |
| Limitations | One account type per user |
Frequently Asked Questions
What is a swap-free Islamic Account?
An Islamic or swap-free account excludes any interest charges on overnight positions. This is in line with Islamic finance rules that prohibit earning or paying interest, allowing Muslim traders to participate ethically in global forex markets.
Are there any limitations on Islamic Account usage?
Yes. Traders may only hold either a swap-free or a standard account at any one time. MultiBank Group also reserves the right to revoke swap-free status in cases of misuse or abuse, ensuring the account is used appropriately.
Our Insights
MultiBank Group’s Islamic Account is ideal for traders seeking to comply with Islamic principles. With zero swap fees, strong platform support, and strict eligibility controls, it offers both ethical flexibility and robust functionality for faith-conscious investors.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
How to Open an Account with MultiBank Group
1. Step 1: Visit the Official Website
Go to the official MultiBank Group website to start your online registration process.
2. Step 2: Choose Your Account Type
Select the trading account that best suits your goals – Standard, Pro, ECN, or Islamic.
3. Step 3: Complete the Application Form
Fill in your personal information, trading experience, and financial background as requested.
4. Step 4: Submit Required Documents
Upload identification and proof of residence to verify your identity and activate the account.
5. Step 5: Fund Your Account
Select your preferred deposit method and transfer your initial trading capital.
6. Step 6: Choose a Trading Platform
Decide between MT4, MT5, or the proprietary MultiBank-Plus platform to start trading.
7. Step 7: Start Learning
Before trading live, take advantage of MultiBank Group’s educational tools, tutorials, and market resources.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Safety and Security
MultiBank Group stands out for its extraordinary global footprint, regulated by 17+ financial authorities across five continents. This regulatory structure ensures that clients receive full transparency, operational oversight, and secure fund handling, making it one of the most trusted names in online trading today.
Global Regulation
MultiBank Group is regulated by over 17 financial authorities across five continents, providing clients with a transparent, compliant, and secure trading environment. Its structure spans multiple licensed entities, each monitored by a recognized regulator, ensuring fund protection and global operational credibility.
| Regulator Code | Jurisdiction | Entity Name / License |
| 🇦🇺 ASIC | Australia | MEX Australia Pty Ltd (AFSL 416279) |
| 🇩🇪 BAFIN | Germany | Licensed Entity |
| 🇦🇪 ESCA | UAE | Licensed Entity |
| 🇨🇾 CySEC | Cyprus | Licensed Entity |
| 🇲🇺 FSC | Mauritius | Licensed Entity |
| 🇸🇬 MAS | Singapore | Licensed Entity |
| 🇻🇺 VFSC | Vanuatu | Licensed Entity |
| 🇰🇾 CIMA | Cayman Islands | Licensed Entity |
| 🇦🇹 FMA | Austria | Licensed Entity |
| 🇭🇰 TFG | Hong Kong | Licensed Entity |
| 🇸🇨 FSAS | Seychelles | Licensed Entity |
| 🇲🇳 FSCM | Mongolia | Licensed Entity |
| 🇦🇺 AUSTRAC | Australia (AML/CTF) | Reporting Authority |
| 🇦🇪 VARA | UAE (Dubai) | Virtual Asset Regulator |
| 🇪🇪 FIU | Estonia | Financial Intelligence Unit |
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Security of Funds
MultiBank Group, through its MEX Atlantic entity, provides one of the most robust fund protection systems in the trading industry. With a Lloyd’s of London insurance policy offering coverage up to $1,000,000 per account, plus segregated funds and Tier 1 banking, clients enjoy true financial peace of mind.
| Security Measure | Description |
| Insurance Coverage | Up to $1,000,000 per account (Lloyd’s) |
| Client Fund Segregation | Funds held in separate accounts |
| Capital Strength | $322 Million Paid-Up Capital |
| Banking Infrastructure | Tier 1 Global Banks |
| Credit Rating | B Rating by Standard/Poor’s |
Frequently Asked Questions
Why is MultiBank Group’s regulatory structure important?
Being regulated by multiple global authorities reduces the risk of malpractice and increases transparency. It ensures that client funds are managed responsibly and that all trading practices align with international financial standards.
Which top-tier regulators license MultiBank Group?
MultiBank Group operates under ASIC (Australia), BaFin (Germany), CySEC (Cyprus), MAS (Singapore), and more. These top-tier regulatory bodies enforce strict capital, audit, and operational requirements, offering traders peace of mind.
Our Insights
MultiBank Group’s global licensing portfolio positions it among the most transparent and compliant brokers. For traders who prioritize regulation and trust, the broker’s worldwide oversight offers unmatched protection and legitimacy.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Trading Platforms and Software
MultiBank Group provides a diverse suite of trading platforms tailored to meet the needs of every trader. From the classic power and automation of MetaTrader 4 to the advanced versatility of MetaTrader 5, the innovative Social Trading platform, and the ultra-fast, transparent MultiBank-Plus, traders enjoy access to cutting-edge tools, deep market liquidity, and seamless execution.
| Platform | Key Features | Target Users | Asset Coverage |
| MetaTrader 4 | Automated trading deep technical analysis | Beginners Advanced Traders | Forex CFDs |
| MetaTrader 5 | Enhanced analytics multi-asset algo trading | Experienced Traders | Forex CFDs Stocks Commodities |
| Social Trading | Copy top traders automated replication | Beginners Passive Traders | Forex Metals Indices Cryptos |
| MultiBank-Plus | ECN pricing nano-second execution web/mobile | All Levels | Forex Metals Commodities Shares |
MetaTrader 4
MultiBank Group’s MetaTrader 4 platform offers traders a refined blend of simplicity and sophistication. Whether you’re a beginner or advanced trader, MT4’s automation tools, deep market access, and analytical strength deliver the speed, flexibility, and precision needed to succeed in today’s global financial markets.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
MetaTrader 5
The MetaTrader 5 (MT5) platform by MultiBank Group combines speed, versatility, and precision. Building on the legacy of MT4, MT5 introduces deeper analytical tools, enhanced algorithmic capabilities, and access to more markets, making it a top choice for modern traders across all experience levels.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Social Trading
MultiBank Group’s social trading platform empowers both beginners and experts to maximize profits by copying top traders worldwide. It combines transparency, automation, and a diverse asset selection to simplify investing, enabling users to learn, diversify, and trade seamlessly without needing deep market knowledge.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
MultiBank-Plus
MultiBank-Plus offers a cutting-edge trading environment designed for stability and real-time execution across web and mobile. With tight spreads, deep market liquidity, and a pure ECN model, it delivers transparent pricing and powerful tools suited for traders of all levels.
Frequently Asked Questions
What are the main differences between MetaTrader 4 and MetaTrader 5 on MultiBank Group?
MT4 focuses on simplicity with robust automation and technical analysis for forex and CFD trading, ideal for beginners and seasoned traders. MT5 builds on MT4 by offering enhanced analytical tools, additional asset classes, and advanced algorithmic trading capabilities for a more versatile experience.
How does MultiBank Group’s Social Trading platform benefit new traders?
Social Trading lets beginners copy expert traders’ strategies in real-time, reducing the learning curve and enabling profit potential without deep market knowledge. It offers transparency, automated trade replication, and access to a broad range of financial products, fostering community and diversification.
Our Insights
MultiBank Group’s platform portfolio caters to all trading styles and experience levels. Whether you prefer the trusted familiarity of MT4, the cutting-edge features of MT5, the community-driven Social Trading, or the high-speed MultiBank-Plus platform, MultiBank ensures secure, efficient, and flexible trading in global markets.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Leverage and Margin
MultiBank Group employs margin trading to amplify traders’ buying power by leveraging deposited funds. This strategy allows traders to control larger positions with less capital, enhancing profit potential.
However, it comes with increased risk, and MultiBank enforces strict risk management tools such as stop-out levels and maximum leverage limits to protect clients.
| Feature | Description | Purpose | Notes |
| Leverage | Amplifies trading capacity using deposited funds | Increase profit potential | Adjustable by asset and regulation |
| Margin | Collateral required to open and maintain trades | Ensures sufficient funds | Varies by leverage and market rates |
| Stop-Out Level | Automatic position closure at 50% equity threshold | Limits trader losses | Protects trader and broker |
| Leverage Limits | Caps maximum leverage allowed | Risk management | Complies with regulatory standards |
Frequently Asked Questions
What is the stop-out level used by MultiBank Group to control risk?
MultiBank Group implements a stop-out level that triggers when a trader’s equity falls below 50% of the required margin. This mechanism helps to limit losses by automatically closing positions to protect both the trader and the broker from excessive risk.
Are there any limitations on the use of leverage with MultiBank Group?
Yes, MultiBank Group enforces maximum leverage limits depending on the asset class and regulatory requirements. These limits help traders manage risk effectively and prevent overexposure to the market through excessive leverage.
Our Insights
MultiBank Group offers a balanced leverage and margin framework that maximizes trading potential while prioritizing risk control. Their transparent risk warnings, strict stop-out policy, and leverage limits ensure traders operate within a secure and responsible trading environment.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Trading Instruments and Products
MultiBank Group offers access to over 20,000 instruments across Forex, Metals, Shares, Indices, Commodities, and Cryptocurrencies. Supported by deep liquidity and tightly regulated infrastructure, the platform ensures traders benefit from competitive pricing, variety, and reliable execution worldwide.
| Market | Instruments Included | Typical Spread* | Leverage |
| Forex | Majors minors exotics (55+ pairs) | From 0.0 pips | Up to 500:1 |
| Metals | Gold Silver (+others) | From 0.0 pips | Up to 500:1 |
| Shares/Indices | Global CFDs including US, European stocks/indices | Varies by asset | Up to 100:1* |
| Commodities/Crypto | Energy agriculture and 200+ crypto instruments | Commodity spreads from X cents; crypto feeds vary | Up to 20:1 (crypto)* |
* Spreads and leverage may vary based on account type, platform, and jurisdiction.
Frequently Asked Questions
Which asset classes can I trade at MultiBank Group?
MultiBank Group allows traders to engage in Forex, Metals, Shares, Indices, Commodities, and Cryptocurrencies. With access to over 20,000 instruments, clients can explore various markets through a single trading account with competitive conditions.
Are all markets available across all platforms and account types?
Yes. Traders can access all supported markets across MetaTrader 4, MetaTrader 5, and MultiBank-Plus platforms. Account types, including Standard, Pro, ECN, and Islamic, offer full access, though specific instruments may have differing leverage or margin requirements.
Our Insights
With one of the industry’s broadest selections of tradable markets, MultiBank Group enables traders to operate with flexibility and depth. The combination of asset diversity, cutting-edge platforms, and regulated infrastructure makes it a strong choice for global market access.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Streamlined Deposits and Withdrawals
MultiBank Group offers a wide range of deposit and withdrawal methods, including bank wire, credit/debit cards, e-wallets, and cryptocurrencies, catering to global traders. Processing times and limits vary by method, ensuring flexibility, convenience, and secure fund movement across platforms.
| Method | Deposit Timing | Withdrawal Timing | Fees |
| Credit/Debit Cards | Instant | 2–5 business days | Broker-free; issuer/3rd-party may apply |
| Bank Wire | 1–3 business days | 3–7 business days | Broker-free bank fees may apply |
| E-Wallets | Instant | 1–2 business days | Broker-free possible provider fees |
| Cryptocurrencies | Instant (confirmation dependent) | ~24 hours (network dependent) | Broker-free network fees may apply |
Frequently Asked Questions
Are there limits on withdrawals with MultiBank Group?
Yes. Withdrawal limits depend on both your account type and the method used. Larger withdrawals may trigger additional verification steps to comply with security protocols and regulatory requirements.
How long do withdrawals take?
Withdrawal times vary: credit/debit cards take 2–5 business days, bank wires 3–7 days, e-wallets 1–2 days, and crypto transfers typically process within 24 hours. All requests are processed within 24 working hours.
Our Insights
MultiBank Group delivers smooth, secure, and fee-free deposit and withdrawal processes across multiple methods. With transparent timelines and verification protocols, it provides a reliable and flexible approach to managing trader funds worldwide.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
20% Deposit Bonus
MultiBank Group enhances trading potential with a generous 20% deposit bonus, rewarding users with up to $40,000. This cashback-style bonus can be converted into real funds as traders meet specific volume thresholds, adding flexibility and growth opportunity to every deposit.
Frequently Asked Questions
Why should I care about a trading bonus?
A trading bonus increases your trading capital, allowing you to enter larger positions and potentially amplify your profit margins. It provides more flexibility in executing strategies and helps cushion market volatility during periods of high-risk trading.
What is the maximum deposit bonus I can earn?
The maximum 20% deposit bonus a trader can earn with MultiBank Group is $40,000. This bonus becomes eligible for withdrawal at $200 per 80 lots traded and must meet the trading volume within 90 days from issuance.
Our Insights
MultiBank Group’s 20% deposit bonus is ideal for active traders seeking added capital and higher exposure. With clear terms, transparent conversion rules, and a substantial maximum cap, it’s a strategic incentive that blends risk with opportunity.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Introducing Broker (IB) Program
MultiBank Group’s IB Program offers one of the highest revenue shares in the trading industry, starting at a minimum of 53% on FX trades. With over 30,000 global partners and billions paid out, it’s a scalable opportunity for anyone looking to grow a client network and earn consistently.
| Feature | Details |
| Revenue Share (FX) | Starts from 53% |
| Total Paid to Partners | $2.4 Billion+ |
| Monthly Income | $1,320+ |
| Dedicated IB Portal/ Tools | Available for real-time tracking |
Frequently Asked Questions
How much can I earn as a MultiBank Group IB partner?
IB partners can earn a minimum of 53% of MultiBank’s revenue on FX trades. The more clients referred, the higher the payout. Earnings are performance-based and scale with trading volume and client activity.
What tools are provided to support IBs in growing their network?
MultiBank Group provides IBs with a personalized portal to track client activity and earnings, a Media Centre with marketing assets, and support for both MT4 and MT5 platforms, making it easier to manage and expand their business.
Our Insights
The MultiBank Group IB Program is ideal for partners seeking high returns and long-term scalability. With its unmatched revenue share, global regulatory framework, and top-tier tools, it’s a standout partnership for anyone ready to grow a profitable trading network.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Free Educational Resources
MultiBank Group empowers new and experienced traders with free educational materials, platform tutorials, and live seminars. From strategy tips to real-time market analysis, their comprehensive training helps users trade confidently while learning from industry professionals in a structured, risk-aware environment.
Frequently Asked Questions
Are there any costs associated with accessing MultiBank Group’s educational resources?
No. MultiBank Group provides its entire suite of educational tools, including tutorials, seminars, and strategy guides, completely free to all traders, helping them build foundational skills without financial barriers.
Does MultiBank Group offer mentorship programs for aspiring traders?
Yes. MultiBank Group facilitates mentorship opportunities where experienced professionals guide newcomers through live training sessions, personalized strategy feedback, and insights into professional trading practices.
Our Insights
MultiBank Group’s educational support is ideal for beginners and evolving traders. With no-cost access to tutorials, training seminars, and mentorships, it reflects the broker’s dedication to skill development, confidence building, and long-term trading success.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Customer Support
MultiBank Group offers multiple, convenient channels for traders and partners to connect with their support team 24/7. Whether via live chat, WhatsApp, phone calls, or callback requests, clients receive prompt, professional assistance for all product and service inquiries.
| Support Channel | Availability | Features |
| Live Chat | 24/7 | Instant messaging with agents |
| WhatsApp Messaging | 24/7 | Quick mobile chat support |
| Phone Call | 24/7 | Direct voice support |
| Callback Request | Business hours | Scheduled phone callback |
Frequently Asked Questions
What customer support options does MultiBank Group offer?
MultiBank Group provides 24/7 customer service through live chat, WhatsApp messaging, phone support, and callback requests, ensuring users get timely help regardless of their location or time zone.
How can I submit a question or request to MultiBank Group?
Users can contact MultiBank Group by filling out an online contact form with their details and message. This form covers business classification and inquiry, subject to route requests to the appropriate team.
Our Insights
MultiBank Group’s multi-channel support system delivers reliable and accessible assistance, enhancing client satisfaction and trust. With 24/7 availability and diverse contact methods, users can effortlessly resolve issues and stay informed.
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Insights from Real Traders
⭐⭐⭐⭐
I’ve been trading with MultiBank Group for over two years, and their platform stability and fast execution have been impressive. The tight spreads and wide range of assets make trading seamless and profitable. Their customer support is always responsive and helpful.
Sarah
⭐⭐⭐⭐⭐
MultiBank Group stands out for its excellent customer service and comprehensive educational resources. As a beginner, their tutorials and webinars helped me understand the markets better, and their support team is always available to guide me through any questions.
Michael
⭐⭐⭐⭐⭐
Joining MultiBank Group’s Introducing Broker program has been a fantastic decision. The generous revenue sharing and user-friendly IB portal make managing my clients easy. Plus, the brand’s strong regulation and transparency give me confidence when referring traders.
JJ
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Customer Reviews and Trust Scores
| Platform | Trust Score (5) | Highlights | Notable Feedback |
| Trustpilot | 4.6 | Over 1,300 reviews; praised for customer support, trade execution, and spreads. | Great customer support – Tim answered the questions in no time, great executions on trades. |
| Google Play | 4.3 | 6 ratings; users appreciate the user friendly interface and real-time market data. | MultiBank Plus platform is really good for new traders like me. |
| Apple App Store | 4.6 | 21 ratings; users highlight easy crypto trading with a wide range of pairs. | Very great app, now I can buy and sell crypto easily without any complications. |
| ForexPeaceArmy | Mixed | Mixed reviews; some users report issues with withdrawals and account management. | I started making good profits, more than 5K, with a scalping strategy. |
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Employee Insights
| Platform | Overall Score | Pros | Cons |
| Glassdoor | 4.6 | Collaborative culture strong benefits global reach | High pressure long hours |
| AmbitionBox | 2.6 | Competitive salaries, professional team setting | Cultural mismatch job security concerns |
| Indeed | 5.0 | Supportive leadership, learning opportunities | Fast-paced and target driven environment |
| Minimum Deposit: $50 Regulated by: ASIC, AUSTRAC, BAFIN, CIMA, ESCA, CySEC, FSC, FMA, MAS, TFG, VFSC Crypto: Yes |
Pros and Cons
| ✓ Pros | ✕ Cons |
| Multiple account types | Limited research tools |
| No deposit or withdrawal fees (usually) | Restricted in some countries due to regulations |
| Supports social trading | Some spreads are higher on select accounts |
| Offers eBooks, seminars, and training content | Not all instruments available on all platforms |
| Regulated by ASIC, BaFin, FMA, CNMV, and others | High inactivity fee compared to competitors |
Conclusion
MultiBank Group is a reputable Forex and CFD broker offering diverse account types and trading instruments. Moreover, the commitment to regulatory compliance and reasonable pricing adds to its popularity.
MultiBank Group operates from over 25 regional offices around the world, located in key financial centres, including:
- 🇭🇰 Hong Kong
- 🇦🇺 Australia
- 🇸🇬 Singapore
- 🇨🇾 Cyprus
- 🇩🇪 Germany
- 🇦🇹 Austria
- 🇹🇷 Turkey
- 🇨🇳 China
- 🇵🇭 Philippines
- 🇲🇽 Mexico
- 🇺🇸 United States
- 🇦🇪 United Arab Emirates
- 🇰🇾 Cayman Islands
- 🇻🇬 British Virgin Islands
- 🇸🇨 Seychelles
- 🇲🇺 Mauritius
- 🇻🇺 Vanuatu
- 🇿🇦 South Africa
In addition, MultiBank’s coverage spans more than 100 countries, providing multilingual customer support, regulatory compliance, and regional trading infrastructure across the globe.
Faq
No, MultiBank Group supports scalping and hedging strategies for traders of all account types.
Withdrawals with MultiBank Group normally take 3 to 7 business days, depending on the withdrawal method and the recipient’s bank or financial institution’s processing time.
Yes, MultiBank Group offers social trading services for traders who want to replicate trading methods and learn from experienced traders on its platform.
The minimum deposit requirement at MultiBank Group varies by account type, with the Standard Account needing a deposit of $50, the Pro Account requiring $1,000, and the ECN Account demanding $10,000.
Yes, MultiBank Group accepts mobile money payments in select countries.
- Overview
- MultiBank Group Visual, Video Overview
- MultiBank Group’s Competitive Edge
- Fees, Spreads, and Commissions
- Which MultiBank Group Account Is Right for You?
- Islamic Account
- How to Open an Account with MultiBank Group
- Safety and Security
- Trading Platforms and Software
- Leverage and Margin
- Trading Instruments and Products
- Streamlined Deposits and Withdrawals
- 20% Deposit Bonus
- Introducing Broker (IB) Program
- Free Educational Resources
- Customer Support
- Insights from Real Traders
- Employee Insights
- Pros and Cons
- Conclusion
