TenTrade Review
- Trading with TenTrade - Immediate Advantages and Disadvantages
- Overview
- Fees, Spreads, and Commissions
- Minimum Deposit and Account Types
- How To Open a TenTrade Account
- Safety and Security
- TenTrade Trading Platforms
- Markets and Instruments
- Trading Tools
- Bonus Offers and Promotions
- TenTrade Funded Trader Program
- Partnership Programs
- Deposits and Withdrawals
- Educational Resources
- Awards and Customer Ratings
- Customer Support
- TenTrade vs Admirals vs Capital.com
- Pros and Cons
- In Conclusion

Founded as an international CFD broker, TenTrade caters to global traders seeking flexible account structures, high leverage, and funded trading opportunities. For this review, we evaluated a live account, analysed MT5 execution during market hours, reviewed spread and commission pricing, and assessed funded challenge conditions and withdrawals. The sections below cover TenTrade’s regulation, costs, platforms, risk protections, strengths, and limitations.
★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Trading with TenTrade – Immediate Advantages and Disadvantages
| ✓ Pros | ✕ Cons |
| Offers funded trading programs with profit splits up to 70%. | Regulated offshore by the Seychelles FSA. |
| Wide range of account types to suit different trading styles. | No proprietary or alternative trading platforms. |
Overview
TenTrade is a flexible CFD broker focused on high leverage and funded trading access. Regulation under 🇸🇨 Seychelles FSA, combined with segregated funds and negative balance protection, supports safety, while MT5 access, broad CFD coverage, and account-based pricing suit a wide range of trading styles.
Frequently Asked Questions
Is TenTrade suitable for funded trading strategies?
TenTrade places strong emphasis on funded trading programs, offering multiple challenge paths tailored to different experience levels. Profit splits can reach 70 percent, while approval times are generally quick once requirements are met, making it appealing to traders seeking capital-backed growth.
How do TenTrade trading costs work across accounts?
Trading costs depend heavily on account selection. ECN accounts mainly apply commission-based pricing, whereas standard-style accounts rely on marked-up spreads. As a result, your trading frequency and strategy directly influence overall costs and suitability.
Expert Insight
TenTrade stands out for traders seeking funded opportunities, flexible leverage, and MT5-based CFD trading. Regulation via 🇸🇨 Seychelles FSA and built-in risk protections add reassurance, while pricing varies by account type. Overall, it suits experienced traders who value choice, access to capital, and adaptability.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Fees, Spreads, and Commissions
TenTrade is a straightforward CFD broker with a transparent fee structure that varies by account type and trading conditions. Spreads, commissions, overnight financing, and conversion costs depend on instruments and position duration, while zero deposit fees and predictable ECN commissions help traders plan overall cost exposure.
| Fee Type | Details | Applies To |
| Spreads | From 0 pips on ECN, higher on bonus accounts | All traders |
| Commission | $3 per side per lot | ECN account only |
| Overnight Fees | Applied after 00:00 GMT+2 rollover | Positions held overnight |
| Deposit Fees | None charged internally | All deposits |
| Withdrawal Fees | 1 percent on crypto withdrawals | Crypto withdrawals |
| Conversion Fees | Embedded market rate | Multi-currency transactions |
Frequently Asked Questions
How competitive are TenTrade trading spreads in real conditions?
TenTrade spreads depend heavily on account selection and market liquidity. ECN accounts deliver raw pricing from zero pips with commissions, while Pro Plus and Pro accounts offer tighter spreads than bonus accounts. Volatility and news events can still cause temporary widening.
Are there any hidden non-trading fees to watch for?
TenTrade does not charge internal deposit fees, which helps reduce funding costs. However, currency conversion fees apply when balances require exchange, and crypto withdrawals carry a 1 percent charge. Overnight financing also applies unless you use a swap-free account.
Our Assessment
TenTrade delivers a clear and flexible fee model that suits different trading styles. ECN traders benefit from raw spreads and fixed commissions, while other accounts trade spread-only pricing. With no deposit fees and clearly defined overnight costs, pricing remains predictable and manageable.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Minimum Deposit and Account Types
TenTrade delivers one of the most diverse account lineups available, covering beginners, high-balance traders, ECN users, passive investors, and swap-free requirements. Clear margin rules and consistent leverage caps support transparency, while bonus and dynamic leverage options add flexibility for different risk profiles.
Frequently Asked Questions
Which TenTrade account is best for cost-sensitive traders?
Cost-focused traders often prefer the ECN account, which offers raw spreads from 0.0 pips with commission-based pricing. Active traders benefit most from this structure, while Pro Plus accounts also suit higher balances seeking tight spreads without paying commissions.
How do bonus and dynamic leverage accounts differ from standard accounts?
Bonus accounts provide trading credit that increases margin availability but include withdrawal conditions. Dynamic Leverage accounts automatically adjust leverage as equity grows, reducing risk exposure over time. Both options suit traders seeking flexibility rather than fixed trading conditions.
Trader Perspective
TenTrade delivers one of the most diverse account lineups available, covering beginners, high-balance traders, ECN users, passive investors, and swap-free requirements. Clear margin rules and consistent leverage caps support transparency, while bonus and dynamic leverage options add flexibility for different risk profiles.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
How To Open a TenTrade Account
Opening a TenTrade account is a fully online process, and approval is often completed within a few hours during operating times. The steps below outline the full journey from registration to live trading.
1. Step 1: Start Registration
Visit the TenTrade website and click Register. Choose to register as an individual client, then enter your name, date of birth, country of residence, mobile number, email address, and create a secure password. Add a referral code if available.
2. Step 2: Confirm Preferences and Legal Terms
Select whether you want to receive newsletters or updates. Confirm that you have read and understood all legal documentation, then click Continue.
3. Step 3: Secure Your Account
Enable two-factor authentication using Google Authenticator. Enter the generated code, create a backup code, and store it securely.
4. Step 4: Verify Your Identity
Upload a valid proof of identity and proof of address through the client dashboard. Complete the required fields for each document.
5. Step 5: Set Up Trading Access
While verification is reviewed, you can create a demo or live account. Once approved, deposit funds and start trading.
★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Safety and Security
TenTrade is a regulated CFD broker operating under 🇸🇨 Seychelles Financial Services Authority oversight. Client funds remain segregated from company capital, while negative balance protection, AA-rated banking partners, and encrypted systems strengthen account safety and limit downside risk for retail traders.
| Area | Details |
| Regulator | 🇸🇨 Seychelles Financial Services Authority |
| Licensed Entity | Evalanch Ltd |
| License Number | SD082 |
| Client Fund Handling | Segregated trust accounts |
| Balance Protection | Negative balance protection |
| Security Measures | SSL encryption, two factor authentication |
Frequently Asked Questions
Is TenTrade a regulated and trustworthy broker?
TenTrade operates legally under 🇸🇨 Seychelles Financial Services Authority regulation through Evalanch Ltd. The broker follows capital handling rules, segregates client money, and applies negative balance protection. As a result, traders benefit from structured oversight rather than unregulated market exposure.
How does TenTrade protect client funds and accounts?
Client funds are held in segregated trust accounts separate from operational capital and supported by AA-rated banking partners. Automated margin controls, encrypted data handling, SSL protection, and two-factor authentication further strengthen account security and prevent balances from falling below zero.
Independent View
TenTrade delivers a solid compliance framework built around regulation, fund segregation, and automated risk controls. Oversight by 🇸🇨 Seychelles FSA, combined with negative balance protection and strong digital security, creates a controlled trading environment suitable for retail and funded traders alike.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
TenTrade Trading Platforms
TenTrade is a platform-focused broker that delivers all trading activity through MetaTrader 5. Manual trading, automation, and copy trading operate within the same environment. As a result, traders benefit from consistent execution, shared infrastructure, and seamless access across web, desktop, and mobile devices.
| Feature | Details |
| Trading Platform | MetaTrader 5 |
| Access Modes | Web desktop iOS Android |
| Account Compatibility | All account types |
| Automation Support | Expert Advisors enabled |
| Copy Trading | Native MT5 integration |
| Demo Trading | Same architecture as live |
Frequently Asked Questions
Does TenTrade support more than one trading platform?
TenTrade operates exclusively on MetaTrader 5 across all account types. This single-platform approach ensures consistent execution, uniform feature access, and stable strategy deployment. Demo and live accounts share the same MT5 architecture, which helps traders transition smoothly between testing and live trading.
How does TenTrade copy trading work on MT5?
TenTrade offers native copy trading built directly into its MT5 environment. Followers link their accounts to strategy providers, and trades mirror automatically using proportional sizing. Providers earn based on performance, while visibility depends on results rather than promotional ranking systems.
Independent View
TenTrade delivers a streamlined trading experience by focusing solely on MetaTrader 5. Built-in automation, hedging, and native copy trading create a unified workflow. Consistent platform access across devices, combined with broker-controlled execution, makes MT5 a reliable core for varied trading styles.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Markets and Instruments
TenTrade provides access to a wide range of tradable markets, including US and EU shares, commodities, forex, indices, and cryptocurrencies. Traders benefit from leveraged exposure, tight pricing, and round-the-clock crypto trading, while lot sizes and market hours align with industry standards for retail and professional trading.
| Market | Example Instruments | Market Hours | Lot Size |
| US Share CFDs | Apple Amazon Tesla Microsoft Nvidia | Mon–Fri, US market hours | 1 share |
| EU Share CFDs | LVMH BMW Siemens Volkswagen BNP Paribas | Mon–Fri, European market hours | 1 share |
| Commodity CFDs | Gold Silver US Oil UK Oil | Mon–Fri, extended sessions | Gold 100 oz Silver 5,000 oz Oil 1,000 barrels |
| Forex CFDs | EUR/USD GBP/USD USD/JPY AUD/USD USD/CAD | Mon 00:00 – Fri 24:00 | 100,000 base currency units |
| Crypto CFDs | Bitcoin Ethereum Ripple Litecoin Cardano | 24/7 | 1 coin |
| Index CFDs | S&P 500 NASDAQ, Dow Jones DAX FTSE 100 | Mon–Fri, index-specific sessions | 1 index value |
Frequently Asked Questions
What types of markets can I trade with TenTrade?
TenTrade offers diverse CFD markets, including US and EU shares, commodities like gold and oil, major forex pairs, indices, and cryptocurrencies. This variety allows traders to diversify portfolios, exploit market volatility, and engage in leveraged trading across global markets from a single account.
Are crypto markets available on TenTrade 24/7?
Yes, TenTrade supports crypto CFDs and direct crypto trading 24 hours a day, seven days a week. Traders can access coins like Bitcoin, Ethereum, Litecoin, Cardano, Polkadot, and Chainlink without overnight financing fees, allowing continuous exposure to volatile crypto price movements.
Market Take
TenTrade offers comprehensive access to global markets, covering shares, commodities, forex, indices, and cryptocurrencies. Traders benefit from leveraged trading, 24/7 crypto access, and standard lot sizes across instruments. Overall, the platform suits both active and passive traders seeking diversified CFD exposure.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Trading Tools
TenTrade equips traders with a range of integrated tools to support informed decisions. Its native MT5 platform includes indicators, charting options, and automated strategy testing. Additionally, a focused news room and economic calendar provide actionable insights, helping traders plan around market events and optimize trading strategies.
| Tool | Function | Access | Key Benefits |
| News Room | Market commentary and analysis | Web MT5 | Insight into active instruments and macro drivers |
| Economic Calendar | Scheduled macro releases | Web MT5 | Helps plan trades around volatility events |
| MT5 Indicators | Technical analysis | Desktop web iOS Android | Supports trend detection and trade setups |
| Expert Advisors | Automated trading | MT5 | Executes strategies automatically |
| Depth of Market | Price liquidity visualization | MT5 | Optimizes entry and exit points |
| Alerts | Price and event notifications | MT5 | Keeps traders informed in real time |
Frequently Asked Questions
What research tools are available on TenTrade?
TenTrade provides a news room with market commentary, technical analysis, and macro updates focused on active instruments. Traders can track price drivers, volatility, and near-term market events to make better-informed trading decisions without relying on external sources.
How does MT5 support trading analysis on TenTrade?
MetaTrader 5 on TenTrade includes built-in technical indicators, multiple chart layouts, depth of market, strategy testing, expert advisors, and integrated alerts. These tools enable traders to execute automated strategies, monitor market trends, and manage trades efficiently from a single platform.
Professional Opinion
TenTrade offers a well-rounded suite of trading tools built directly into MT5. Coupled with a specialized newsroom and detailed economic calendar, these tools support both technical and fundamental analysis. Traders can plan, automate, and execute strategies efficiently across multiple instruments.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Bonus Offers and Promotions
TenTrade offers structured bonus programs through Silver, Gold, and VIP accounts that increase trading credit based on deposit levels. Additionally, a loyalty program rewards consistent trading activity with points redeemable for cash or high-value prizes, motivating traders to engage actively while maintaining standard account conditions.
| Program | Eligibility | Rewards | Notes |
| Silver Bonus Account | $50 minimum deposit | Increased trading credit | Standard trading conditions |
| Gold Bonus Account | $500 minimum deposit | Higher trading credit | Standard trading conditions |
| VIP Bonus Account | $1,000 minimum deposit | Largest bonus allocation | Standard trading conditions |
| Loyalty Program | Qualifying trading volume | Points redeemable for cash or physical prizes | Consistency over time rewarded |
| Reward Examples | Points accumulation | Apple Watch, iPhone, iPad, cash, luxury experiences | Trades must meet minimum duration |
Frequently Asked Questions
How do TenTrade deposit bonuses work?
Silver, Gold, and VIP Bonus Accounts provide additional trading credit proportional to your deposited amount. Each tier offers increasing bonus allocations while maintaining standard trading conditions. Bonuses enhance margin availability, allowing traders to open larger positions without altering leverage or execution rules.
What rewards are available in the TenTrade loyalty program?
TenTrade loyalty points accumulate based on qualifying trading volume rather than profitability. Rewards include physical items such as Apple Watches, iPhones, and iPads, cash credits, high-end experiences like a G-Class or Ferrari ride, and travel packages, providing incentives for consistent trading activity.
Critical Analysis
TenTrade’s bonus and loyalty programs offer both enhanced trading credit and tangible rewards for active participation. Tiered bonus accounts expand margin capacity, while the loyalty program incentivizes consistent trading. Together, they create additional value without changing standard account conditions, appealing to both new and experienced traders.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
TenTrade Funded Trader Program
TenTrade provides a structured funded trading program with multiple entry options tailored to different account sizes and skill levels. Traders gain access to company capital under predefined risk limits, leverage caps, and consistent profit-sharing terms. MetaTrader 5 ensures execution uniformity across all funded accounts.
| Feature | Instant Funded Account | Evaluation TenExpress Challenge | Instant Evaluation TenFreedom Challenge |
| Entry Method | Immediate after registration fee | Single-stage performance assessment | Two-stage performance assessment |
| Account Size Range | $1,000–$500,000 | $3,000–$500,000 | $1,000–$3,000 |
| Maximum Leverage | 1:100 | 1:100 | 1:100 |
| Profit Target | None before funding | 10% | Phase 1: 10%, Phase 2: 8% |
| Minimum Trading Days | 5 | 5–10 depending on tier | None |
| Profit Split | 70/30 | 70/30 | 70/30 |
| Payout Frequency | Every 15 days | Every 15 days | Twice weekly after funding |
Frequently Asked Questions
How does TenTrade-funded trading work?
Traders access TenTrade capital after meeting the entry requirements linked to each program. Accounts operate under maximum drawdown limits and leverage caps. Profit sharing is set at 70% across funded accounts, with payouts scheduled bi-weekly, while all trading occurs on MetaTrader 5 for reliable execution.
What are the main funded account options with TenTrade?
TenTrade offers three paths: Instant Funded Account, Evaluation TenExpress Challenge, and Instant Evaluation TenFreedom Challenge. Instant Funded provides immediate capital, TenExpress requires achieving a 10% profit target, and TenFreedom involves a two-phase evaluation. Each program enforces risk limits and standard profit splits.
Bottom Line
TenTrade’s funded trader program offers flexibility for beginners and experienced traders seeking company capital. Options vary from instant access to multi-phase evaluations, all with 70% profit sharing. Combined with MetaTrader 5 execution, the program balances risk management with earning potential, supporting scalable funded trading opportunities.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Partnership Programs
TenTrade offers diverse partnership options that reward affiliates, brokers, and fund managers for referring and managing traders. Programs include CPA, per-lot commissions, hybrid structures, and VIP incentives. Professional PAMM and rebate schemes further allow partners to monetize trading volume and investor performance efficiently.
| Program | Eligibility | Earnings Structure | Key Features |
| Affiliate Program | Anyone referring traders | CPA $50–$1,200 per qualified referral | Instant credit to partner wallet, marketing assets provided |
| Introducing Broker (IB) | Active trader managers | Up to $12 per Forex lot, $30 per gold lot | Volume-based commissions, daily payouts, performance tracking |
| Hybrid Program | Affiliates and IBs | CPA plus per-lot commissions | Combines referral and volume-based earnings |
| VIP Program | High-volume partners | Revenue bonuses up to $5,000 | Custom educational materials, webinars, additional incentives |
| PAMM Program | Professional fund managers | Performance-based fees on investor profits | Auto profit allocation, investor reporting, scalable with participation |
| Rebate Program | All partners | Up to $30 per lot plus 60% spread sharing | Additional 10% commission on funded account purchases |
Frequently Asked Questions
What partnership options does TenTrade provide?
TenTrade offers an affiliate program with CPA payouts, an Introducing Broker program with per-lot commissions, a hybrid program combining both, and a VIP program for high-volume partners. Each structure allows partners to earn from trader activity, volume, or both while receiving tracking and support tools.
How does TenTrade’s PAMM program work?
The PAMM program lets professional traders manage pooled investor capital. Fund managers set performance fees, while profits are automatically allocated based on individual shares. Reporting tracks each investor’s balance and returns, and scaling depends on performance history and participation in the fund.
Real Trader Experience
TenTrade’s partnership ecosystem is versatile, supporting affiliates, brokers, and fund managers. Programs offer clear earnings paths through CPA, per-lot commissions, revenue sharing, and performance-based PAMM fees. Combined with tracking, support, and VIP incentives, partners can scale revenue according to trading volume and investor activity.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Deposits and Withdrawals
TenTrade provides multiple deposit and withdrawal methods, including bank transfers, cards, e-wallets, and cryptocurrencies. Processing times vary by method, with most e-wallet and crypto withdrawals credited the same day. Bank and card transfers may take 1 – 5 business days, depending on provider rules.
| Method | Deposit Availability | Withdrawal Availability | Processing Time |
| Bank Wire | Yes | Yes | Same business day once received |
| Local Bank Transfer | Yes | Yes | Same day to one business day |
| Visa | Yes | Yes | Instant deposits, 3–5 business days withdrawals |
| Mastercard | Yes | Yes | Instant deposits, 3–5 business days withdrawals |
| Skrill | Yes | Yes | Instant deposits, same day withdrawals |
| Neteller | Yes | Yes | Instant deposits, same day withdrawals |
| Korapay | Yes | Yes | Instant deposits, same day withdrawals |
| Zota | Yes | Yes | Instant deposits, same day withdrawals |
| Cryptocurrency | Yes | Yes | Deposits depend on network, withdrawals same day |
Frequently Asked Questions
What deposit methods does TenTrade support?
Traders can fund TenTrade accounts via bank wire, local transfers, Visa, Mastercard, Skrill, Neteller, Korapay, Zota, and cryptocurrency. Deposit limits vary by method, such as $50–$7,000 for cards and $10–$100,000 for crypto, while deposits are usually instant for digital payments and same-day for most bank transfers.
How long do TenTrade withdrawals take?
Withdrawal speed depends on the payment method. E-wallets and crypto payments are typically processed the same day. Bank wire or local transfers may take up to one business day, while Visa and Mastercard withdrawals take 3–5 business days. Compliance and verification checks may also affect timing.
Key Takeaways
TenTrade offers a comprehensive range of funding options with clear limits and timelines. E-wallet and crypto users benefit from same-day processing, while bank and card withdrawals remain reliable but slower. Overall, the broker provides secure, flexible, and efficient fund management for traders across regions.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Educational Resources
TenTrade provides structured educational resources through TenAcademy, combining self-paced materials with live interaction. Traders can access eBooks, guides, video tutorials, webinars, mentoring, and copy trading instructions. These resources support learning for beginners, intermediate traders, and those seeking applied insights for active trading and funded programs.
| Resource | Format | Focus | Best Suited For |
| eBooks | Downloadable | Foundational trading topics and intraday strategies | Self-paced learners |
| Guides | Written | CFDs, forex, crypto, leverage, copy trading | Instrument-focused traders |
| Video Tutorials | Recorded | Platform features and strategies | Visual learners |
| Webinars | Live online | Market analysis, strategy discussion, Q&A | Traders seeking real-time insight |
| TenTrade Team | Mentorship | Applied market knowledge and account management | Traders seeking expert guidance |
| Copy Trading Guides | Downloadable | Follower and provider roles, setup, rules | Traders using copy trading strategies |
Frequently Asked Questions
What learning resources does TenTrade offer?
TenTrade’s TenAcademy includes eBooks, written guides, video tutorials, live webinars, and mentorship access. Resources cover foundational topics, instrument-specific strategies, platform features, copy trading, and funded trading. They are designed to suit traders who prefer self-paced study, practical demonstrations, or live expert guidance.
Who benefits most from TenTrade educational materials?
Educational content is ideal for new traders needing structured learning, intermediate traders refining strategies, and experienced traders exploring copy trading or funded account opportunities. Mentorship and interactive webinars provide applied insight, while downloadable guides and tutorials support offline and visual learning approaches.
What You Need to Know
TenTrade delivers a comprehensive education suite through TenAcademy, supporting traders at all levels. Self-paced eBooks and guides combine with live webinars, video tutorials, and mentor support to provide applied knowledge. Overall, it equips traders with the tools to improve decision-making, platform proficiency, and strategic execution.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Awards and Customer Ratings
TenTrade has earned recognition in the financial industry, including awards for trust and payment solutions. Public ratings, including a Trustpilot score of 4.2 out of 5 from over 1,000 reviews, highlight smooth withdrawals, competitive spreads, and useful educational support, while some note limits on funded trading flexibility.
| Category | Recognition | Year | Notes |
| Trust Awards | Top Trusted Broker | 2023 | Middle East Financial Markets Awards, Dubai |
| Payment Solutions | Best Payment Solutions Provider | 2023 | Smart Vision Investment Expo, Cairo & Alexandria |
| Customer Ratings | Trustpilot | 4.2 / 5 | Based on over 1,000 reviews |
| Trader Feedback | Withdrawals | Positive | Funds processed reliably and on time |
| Trader Feedback | Spreads | Positive | Competitive across multiple instruments |
Frequently Asked Questions
What awards has TenTrade received?
TenTrade received the Top Trusted Broker title at the Middle East Financial Markets Awards 2023 in Dubai and Best Payment Solutions Provider at the Smart Vision Investment Expo 2023 in Cairo and Alexandria. Awards were reported through third-party channels rather than promoted directly by the broker.
How do customers rate TenTrade?
TenTrade holds a Trustpilot rating of 4.2 out of 5 from over 1,000 reviews. Traders praise fast and reliable withdrawals, competitive spreads, and educational support. Some feedback highlights limitations in funded trading, such as the 25% profit score cap, affecting strategy flexibility for certain accounts.
Trading Reality Check
TenTrade demonstrates industry recognition and positive customer feedback. Awards reflect trust and reliable payment solutions, while high ratings highlight smooth withdrawal processing, platform consistency, and educational support. Minor concerns regarding funded trading rules are noted, but overall, TenTrade maintains strong credibility among traders.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Customer Support
TenTrade provides structured customer support through live chat, email, and multiple social platforms during standard business hours. Support teams respond promptly and demonstrate strong platform knowledge. However, service availability follows set weekday hours rather than continuous coverage, which suits traders who value guided, reliable assistance.
| Support Channel | Availability | Purpose | Notes |
| Live Chat | Monday to Friday, 09:00–18:00 | Real-time assistance | Fast responses reported |
| Email Support | Business hours | Account and technical queries | Follow-up support |
| Social Platforms | Ongoing updates | Community and announcements | Multiple networks supported |
| Website Languages | Multi-language | Accessibility | Supports global users |
| Client Feedback | Review-based | Service quality | Generally positive trends |
Frequently Asked Questions
How can traders contact TenTrade support?
Traders can contact TenTrade through live chat during weekday business hours, direct email support, and several social platforms. Communication channels cover both real-time assistance and follow-up queries. Support focuses on account questions, platform use, and trading rules, with clear escalation through email when needed.
What do clients say about TenTrade customer support quality?
Client feedback consistently describes TenTrade support as responsive, approachable, and knowledgeable. Reviews highlight timely live chat replies and effective email follow-ups. Educational guidance often complements support interactions, especially for newer traders, while complaints about unresolved issues remain limited across public feedback.
In Practice
TenTrade delivers dependable customer support through multiple channels and multilingual access. Response quality and staff knowledge stand out, particularly for platform and account guidance. Support hours remain limited to weekdays, yet overall feedback confirms consistent service standards and effective assistance for most trading needs.

★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
TenTrade vs Admirals vs Capital.com
★★★ | Minimum Deposit: $0 Regulated by: FSA Crypto: Yes |
Pros and Cons
| ✓ Pros | ✕ Cons |
| Copy trading available directly on MT5. | Wider spreads on Silver and Gold Bonus Accounts. |
| High maximum leverage options on several account types. | Seychelles regulation is more flexible than top-tier jurisdictions. |
| Segregated client funds with negative balance protection. | Higher minimum deposits on upper-tier accounts. |
| Broad account lineup on standard, bonus, and ECN structures. | Limited customer support hours (Monday to Friday only). |
| Funding access through multiple funded trading paths. | Crypto withdrawals face a 1% fee. |
References:
In Conclusion
TenTrade suits traders looking for flexible account options, MT5 access, and funded programs that reward performance. A wide CFD selection and varied pricing models support different budgets and trading styles.
Fees depend on account type, withdrawals process quickly, and support responds efficiently during business hours. Overall, TenTrade emphasizes access and flexibility for traders who prefer control and structured trading tools.
Faq
No, TenTrade is a CFD broker that also offers funded trader programs.
No, TenTrade uses MetaTrader 5 on web, desktop, iOS, and Android rather than a separate TenTrade-branded app.
Yes, TenTrade is regulated by the Seychelles FSA and states that client funds are segregated with negative balance protection and 2FA available.
TenTrade supports MetaTrader 5 on web, desktop, iOS, and Android. Copy trading is also available via MetaTrader 5.
TenTrade funds accounts after you meet the entry requirements for the program you choose, with drawdown limits and a 70% profit share.
TenTrade offers over 156 CFDs on forex, indices, commodities, shares, and crypto.
TenTrade lists leverage from 1:100 up to 1:2000, depending on the account type.
Yes, TenTrade offers TenAcademy resources such as eBooks, guides, video tutorials, webinars, and mentor access.
No, TenTrade charges transparent fees, including spreads by account type, ECN commissions ($3 per lot per side), rollover charges at 00:00 GMT+2, currency conversion costs within rates, and a 1% crypto withdrawal fee.
Yes, TenTrade supports automated strategies through MetaTrader 5.
- Trading with TenTrade - Immediate Advantages and Disadvantages
- Overview
- Fees, Spreads, and Commissions
- Minimum Deposit and Account Types
- How To Open a TenTrade Account
- Safety and Security
- TenTrade Trading Platforms
- Markets and Instruments
- Trading Tools
- Bonus Offers and Promotions
- TenTrade Funded Trader Program
- Partnership Programs
- Deposits and Withdrawals
- Educational Resources
- Awards and Customer Ratings
- Customer Support
- TenTrade vs Admirals vs Capital.com
- Pros and Cons
- In Conclusion



