Capitec Share Price JSE: CPI Resumes Uptrend as It Combines Strong Financial Growth with Improved Customer Satisfaction in 2026
Capitec Bank delivered an outstanding 2026 performance, combining record earnings, a growing customer base, improved client satisfaction, and one of the JSE's largest dividend payouts.
Quick overview
- Capitec Bank achieved record earnings of R16.8 billion for the financial year ended February 2026, marking a 23% increase from the previous year.
- The bank's customer base grew by 7% to 26 million, with significant increases in personal and fully banked clients due to investments in digital banking.
- Capitec reduced its share of formal banking complaints from 21% to 16%, while also improving fraud prevention measures and customer satisfaction.
- A final dividend of R53.60 per share was declared, contributing to a total dividend of R79.80 per share for 2026, reflecting strong shareholder returns.
Capitec Bank delivered an outstanding 2026 performance, combining record earnings, a growing customer base, improved client satisfaction, and one of the JSE’s largest dividend payouts.
Growing Customer Base and Digital Banking
Capitec continued expanding its customer base, with active clients rising 7% to 26 million. Personal Banking customers increased to 25.2 million, while fully banked clients grew 12% to 9.9 million, representing 39% of the total client base. Continued investment in digital banking, insurance, and business banking services supported this growth.
Fewer Complaints and Improved Fraud Prevention
Alongside its financial success, Capitec improved customer satisfaction. According to the 2025 Banking Ombudsman data, the bank reduced its share of formal banking complaints from 21% to 16%, despite industry-wide increases in complaints and a growing client base.
The bank also resolved 82% of complaint cases in its favour, up from 78% a year earlier. Investments in data, technology, and fraud prevention contributed to lower mobile banking fraud and phishing complaints, reflecting stronger customer protection.
Strong Financial Performance
Capitec reported another year of robust growth for the financial year ended 28 February 2026. Headline earnings increased 23% to R16.8 billion, up from R13.7 billion a year earlier, while headline earnings per share also posted strong gains. Investor confidence remained high, with the bank’s JSE-listed share price reaching a record high during February.
Bigger Dividends Reward Shareholders
The strong financial results enabled Capitec to significantly increase shareholder returns. The bank declared a final dividend of R53.60 per share, bringing the total dividend for 2026 to R79.80 per share, a 23% increase from the previous year. After tax, shareholders will receive R42.88 per share from the final distribution.
Lending and Revenue Growth
Growth was further supported by targeted lending strategies and expanding investment balances. Interest income rose 2% to R9.2 billion, underpinned by a 7% increase in the average investment portfolio, reinforcing Capitec’s solid operational momentum.
Share Price Momentum Remains Intact
Capitec’s operational progress continues to be reflected in its share price performance. After previously reaching an all-time high near R4,100, the stock briefly consolidated before resuming its upward trajectory. Shares have now surged to a fresh record high of R4,788, moving steadily toward the psychological R5,000 level. However we saw a steep pullback in March which sent JSE: CPI price to R4,000 where buyers stepped in at the 20 SMA. In the last two months we’re seeing a rebound and the share price is 10% higher already, back to resuming the larger uptrend.
CPIJ Chart Weekly – MAs Keeping the Price Supported
Long-term technical indicators remain supportive, with weekly moving averages trending higher, suggesting the broader uptrend remains firmly intact. With strong earnings growth, disciplined credit management and strategic digital expansion, Capitec’s growth narrative appears to remain firmly on track.
Impact of Interest Rates
A decline in the repo rate from 7.5% to 6.75% weighed on investment yields and encouraged a shift toward floating-rate instruments. However, interest expenses fell 8% to R9.2 billion, aided by lower rates and restructuring of savings products, despite higher deposit and funding levels.
- Headline Earnings: R16.8 billion (up 23% from R13.739 billion).
- Headline Earnings per Share: Increased by 23% to 14,606 cents.
- Total Dividend per Share: 7,980 cents (up 23% from 6,510 cents).
- Return on Equity (ROE): 31%.
- Net Interest Income: R24.1 billion (up 19%).
- Active Clients: Reached 25.8 million to 26 million.
- Digital Adoption: 15.3 million app clients (up 19%).
- Business Banking: Active clients increased by 71%, with merchant turnover rising to R98.6 billion.
- Credit Impairments: Net impairment charge increased by 21% to R9.96 billion, with the credit loss ratio (CLR) rising to 8.1%.
- Net Income: Net income from banking fees and commissions grew by 19%.
- The bank reported strong growth in lending, with a 34% increase in total loan disbursements.
- Diversification into insurance, fintech (Capitec Connect), and business banking contributed to the results, with insurance growing significantly.
- A final dividend of 5,360 cents per share was declared, bringing the total dividend for the 2026 financial year to 7,980 cents per share.
- Personal Banking: 41%
- Insurance: 27% (Net insurance income surged 38% to R5.2 billion)
- Fintech: 26% (Driven by Value-Added Services and Capitec Connect, up 38% to R6.1 billion)
- Business Banking: 5% (Experiencing exponential loan growth and a 57% client increase
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